Episode IV: A New Beginning
May 27th, 2008
Nick Jamil and Jeff Balogh have posted a fairly detailed design for DrProject‘s new ticketing system. As far as I know, there isn’t another one like it: when a project is first created, its ticketing is just a to-do list, but users can add extra fields (like “owner”, “due date”, or what have you) to meet their needs. I think the initial low cost will make ticketing more attractive to undergrad students; I’ll be very interested to see what information teams (undergrad, professional, open source, or whoever) choose to add when they’re given complete freedom.
Will the new ticketing system allow a CC (or nosy) field to allow email notifications to interested people about the progress of a ticket?
Trac has it, and it is something we miss from DrProject (that otherwise we clearly prefer, specially due to the multiproject capability and a ticket system less oriented to software-development needs).
Hi there, I followed the link to your site from the MaRS site and read about the DrProject.
Can you please tell me more about what this project is?