Amen
November 24th, 2009
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or make better software, that doesn’t require a manual.
Agreed on the ‘make better software’!
@Konstantinos @Tommy Sure — you folks get right on that, and let us know when you’re done
How many times have you heard, “In a perfect world, users wouldn’t need documentation to use the software”?
How egotistical of a developer must you be to have this frame of mind? More accurately, in a perfect world, we wouldn’t need software to solve our problems.
Making better software is a great idea. Making software that doesn’t need a manual is impossible for non-trivial programs, and frankly, I have enough trivialities in my life already.
Amen indeed.
I believe that’s Kathy Sierra:
http://headrush.typepad.com/creating_passionate_users/2006/09/how_to_get_user.html