"...more frequently begets confidence..."

Ignorance more frequently begets confidence than does knowledge. --Charles Darwin

As illustration, here’s a list of ten things non-technical users probably don’t understand about the software they’re using—things they probably don’t even know are there to be understood. It’s kind of like me and the stock market, or a friend of mine and anything to do with medicine or nutrition…

In the wake of posts about Shopify's support for white nationalists and DataCamp's attempts to cover up sexual harassment
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