Why I Supervise

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Back in 2004, I posted an explanation of why I teach. Today reminded me of why I supervise summer interns. Our Samsung high-definition TV still won’t talk to our Samsung high-definition DVD player, despite three visits to Downtown Dupont Electronics1; the meeting I came in for2 was canceled, and it turns out that the audio recordings we did during our usability testing sessions on Tuesday and Wednesday were cutting in and out.

So what did I do to cheer myself up? I went and talked to our summer students:

Most importantly, every single member of the summer team is doing valuable, productive work. They’re building things that people are actually going to use, things that do something useful, and they’re having fun doing it4. It’s hard not to be upbeat after talking to them, so, er, thanks—I needed that ;-).

  1. Samsung's authorized support center in Toronto. Despite its name, it's 45 minutes from downtown when the roads are clear, and twice that in traffic. We called a couple of days ago to point out that their most recent (expensive) set of "repairs" still hadn't fixed the problem; their reply was, "We don't guarantee our work." No bonus points for guessing that the TV and DVD player are now two weeks out of warranty…
  2. By streetcar, on the hottest day of the year so far, with a smog advisory, listening to two drunks argue over whose bottle it was while the driver did his best to not hear the language they were using.
  3. Who was away today, test-driving U of T's solar car.
  4. Anyone who attaches a rear view mirror to his monitor so that he won't miss any of what's going on in the lab must be having fun, right?