Bullshit Jobs and Parkinson's Law

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In 1930, as the Great Depression settled in to stay, John Maynard Keynes wrote an essay called “Economic Possibilities for Our Grandchildren”. He predicted that by 2030 the technical problems of production would be solved, and that the standard of living in wealthy countries would have risen so dramatically that people would work no more than fifteen hours per week. Humanity’s ancient struggle with scarcity would be essentially over; the challenge would be figuring out what to do with all the leisure.

Keynes’ reasoning was straightforward. Productive capacity had been growing for 150 years, and if it continued growing at a similar rate, there would soon be more than enough to go around with minimal effort. He turned out to be right about production and wrong about work: we produce vastly more per person than in 1930, but work roughly as many hours. The question is, “Why?”

The answer is that productivity gains were not distributed as leisure; they were captured as profit. The share of national income going to wages in most affluent countries has fallen since the 1970s, while the share going to profits, dividends, and capital gains has risen. When a factory installs machines that allow one worker to produce what three produced before, the two workers who are no longer needed aren’t given paid time off—they are fired (or “let go”, if you prefer the euphemism). The worker who remains works the same hours as before, for roughly the same wage; the gains all accrue to the factory owner.

The second answer involves “conspicuous busyness”, a counterpart to Veblen’s conspicuous consumption. Human beings are primarily motivated by relative position, not absolute wealth. If everyone gets more leisure, no one’s status improves compared to anyone else’s. But if you work longer hours than your colleagues, you signal commitment, importance, and indispensability. In many professional environments, especially in the United States and East Asia, extreme hours have become a status marker.

The third answer was given a name in 1955 by C. Northcote Parkinson, a British historian writing satirically about how the Royal Navy’s administrative overheads had expanded as its fighting fleet shrunk. Parkinson’s Law states that work expands to fill the time available for its completion. Organizations don’t need actual work to justify hiring more administrators; the administrators find or generate the work. Parkinson was being funny, but he was also describing a real phenomenon that has been documented in organizations from colonial government ministries to modern corporate compliance departments.

The anthropologist David Graeber spent years collecting accounts from people who described their own jobs as largely or entirely pointless. His 2018 book Bullshit Jobs offered both a taxonomy and an explanation. Graeber’s taxonomy identifies five types:

These people aren’t lazy—most of the ones Graeber interviewed worked hard and were genuinely distressed about the pointlessness of their work. His point is that the growth of these roles has been driven by our social need to keep white-collar workers busy, in “respectable” white-collar jobs.

The tech industry has been doing a speed-run through this. Agile coaches, scrum masters, developer advocates, and platform engineers whose platforms help other engineers manage their platforms have proliferated faster than the number of people writing code. Engineers who do write code frequently report that a significant fraction of their time is consumed by meetings, status updates, documentation for internal audiences, and other activities that Graeber’s taxonomy would classify as box-ticking.

ON the other hand, framing it this way is yet another example of engineers centering themselves and dismissing everyone else’s work as secondary. In 2009, Google ran an internal study called Project Oxygen to settle the question of whether managers actually mattered. The engineers running the study expected to confirm that management was overhead and that flat teams of smart people would outperform hierarchically organized ones. Instead they found the opposite: the teams with the best managers performed significantly better. When Google experimented with removing management layers, engineers asked for their managers back: not because they wanted to be supervised, but because they needed someone to run interference with other teams, to help them think through career decisions, and to give them feedback that a technical peer couldn’t.

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Garvin2013
David A. Garvin: “How Google Sold Its Engineers on Management.” Harvard Business Review, December 2013, https://hbr.org/2013/12/how-google-sold-its-engineers-on-management.
Graeber2018
David Graeber: Bullshit Jobs: A Theory. Simon & Schuster, 2018, 9781501143335.
Keynes1930
John Maynard Keynes: “Economic Possibilities for Our Grandchildren.” In Essays in Persuasion. Macmillan, 1931.
Sandel2020
Michael J. Sandel: The Tyranny of Merit: What’s Become of the Common Good?. Farrar, Straus and Giroux, 2020, 9780374289980.
Veblen1899
Thorstein Veblen: The Theory of the Leisure Class. Macmillan, 1899.